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Privacy policy

Grand Slam I.T. School, a global provider of online instructor-led courses, is committed to protecting the privacy of our customers. This Privacy Policy sets forth our practices regarding the collection, use, and disclosure of personal information we receive from customers through our website and online services.

Collection of Personal Information
We collect personal information when you register for a course, request information about our courses, or participate in our courses. This information may include your name, email address, mailing address, phone number, payment information, and online session video recordings.

Use of Personal Information
We use your personal information to provide you with the services you request, to improve our courses and services, and to communicate with you about our courses and services.

We may use your email address to send you information about our courses and services, including course updates, special offers, and promotional materials. You may opt-out of receiving marketing emails from us at any time by following the unsubscribe instructions included in the emails.

 

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. Cookies are used to identify your device and to collect information about your use of the Site, such as your preferences, browsing history, and other interactions with the Site.

 

What types of cookies do we use?

We use both session cookies and persistent cookies on our Site. Session cookies are temporary cookies that are deleted when you close your browser, while persistent cookies remain on your device until they expire or are deleted.

 

We use the following types of cookies on our Site:

– Essential cookies: These cookies are necessary for the Site to function properly and cannot be turned off in our system. They are usually set in response to your actions on the Site, such as setting your privacy preferences, logging in, or filling out forms.

– Analytical/performance cookies: These cookies allow us to collect information about how visitors use our Site, including which pages they visit most often and whether they receive error messages from certain pages. This information helps us to improve the performance and user experience of our Site.

– Functionality cookies: These cookies enable the Site to remember your preferences, such as your language or location, and provide enhanced features and content for a more personalized experience.

– Advertising/targeting cookies: These cookies are used to deliver targeted advertising and promotions to you based on your interests and browsing history on our Site and other websites.

 

How do we use cookies?

We use cookies to:

– Remember your preferences and personalise your experience on our Site.
Improve the performance and user experience of our Site.
– Analyse how visitors use our Site and optimise our content and services accordingly.
– Provide targeted advertising and promotions based on your interests and browsing history.

 

How to control cookies?

You can control and/or delete cookies as you wish by adjusting your browser settings. However, please note that disabling certain cookies may affect the functionality and performance of our Site.

You can opt-out of targeted advertising by sending us an email at info@grandslam-it.com and informing us accordingly. For more information on how to control cookies, please visit this website.

Disclosure of Personal Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may disclose your personal information to service providers who assist us in providing our courses and services, such as payment processors and email service providers. These service providers are bound by confidentiality agreements and are not permitted to use your personal information for any other purpose.

We may also disclose your personal information as required by law, such as in response to a subpoena, or to protect our rights or the rights of others.

Security of Personal Information
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your personal information.

Your Choices and Access to Personal Information
You have the right to access and correct your personal information. You may also request that we delete your personal information. To exercise these rights, please contact us at info@grandslam-it.com.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. The latest version of this Privacy Policy will always be available on our website.

Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at info@grandslam-it.com.

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