Desktop Support Professional

Course Description

This is a comprehensive 4-course curriculum designed to equip you with the knowledge and skills required to excel in desktop support or IT support roles.

Courses Included:

• Core 1: Hardware (CompTIA A+ 220-1101 Prep)
• Core 2: Software (CompTIA A+ 220-1102 Prep)
• Azure Fundamentals (AZ-900 Prep)
• Endpoint Administrator (MD-102 Prep)

Upon completion of the program, you’ll benefit from:

• A thorough understanding of desktop support concepts
• Preparation for industry-standard certifications, including CompTIA A+, AZ-900, and MD-102
• Practical hands-on experience through labs and projects
• Access to a supportive learning community and resources to help you succeed

In addition, you’ll gain a competitive edge in the job market, as employers value candidates with a well-rounded skill set and industry-recognized certifications.

Here’s what to expect from each course in the program:

1. Core 1 Hardware (CompTIA A+ 220-1101)
– Duration: 6 hours
– Modules: Hardware, Networking, Hardware and Network Troubleshooting, Mobile Devices, Virtualization and Cloud Computing

2. Core 2 Software (CompTIA A+ 220-1102)**
– Duration: 6 hours
– Modules: Operating Systems, Software Troubleshooting, Security, Operational Procedures

3. Azure Fundamentals (AZ-900)**
– Duration: 4 hours
– Modules: Describe cloud concepts, Describe Azure architecture and services, Describe Azure management and governance

4. Endpoint Administrator (MD-102)**
– Duration: 18 hours
– Modules: Deploy Windows client, Manage identity and compliance, Manage, maintain, and protect devices, Manage applications

Don’t miss out on this opportunity to develop your skills and advance your career as a Desktop Support Professional. Register today and transform your future!