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Sue Gilkes

Career Coach

Sue is a highly personal and effective career coach and IT and soft skills trainer, who simply wants to make a positive difference. Sue works as a consultant and coach having developed a unique and much acclaimed process of delivery in the arena of Performance Management, Training and Coaching provision to mainstream business and private individuals.

Having been in the training industry for over 30 years, Sue is passionate about supporting individuals who wish to enter the IT Industry to be the best they can be.

Sue is a Certified Business Professional Instructor (CBPI) in Leadership, Customer Service and Sales and teaches Microsoft 365 applications. She has written a Weekly column on Customer Service and Leadership for a leading newspaper and has been a Certified Online Learning Facilitator since 2010 across various platforms.

Sue is a Certified Performance Consultant and holds a Train the Trainer Accreditation and a Trainer Assessor Accreditation.

Sue is also a Public Speaker and Online Presenter and Delivers talks on all things IT, Security, Trends, and emerging technologies.

One of the achievements she is especially proud of was creating The world’s largest IT Company’s Troubleshooting and Customer Service programme for all New Hires.


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