About the Role
We are eagerly extending an invitation for a Customer Success Partner to become part of our vibrant and innovative team. The individual selected for this role will play a pivotal role in nurturing and strengthening relationships with schools, universities, and partner companies by effectively showcasing our comprehensive catalog of course offerings and managed solutions.
As a Customer Success Partner, you will not only be contributing to the growth and expansion of our institution, but you will also have the opportunity to make a meaningful impact on the educational environment by connecting institutions and esteemed organizations with our transformative courses. This role represents a unique blend of business development, customer relationship management, and education, making it an excellent opportunity for university students and fresh graduates to gain valuable hands-on experience in both the education and technology sectors.
Through this role, you will have the chance to hone your interpersonal and negotiation skills, broaden your understanding of the EdTech industry, and contribute to shaping future IT professionals’ careers. We believe in learning by doing, and as such, this role presents a unique opportunity for those looking to immerse themselves in a fast-paced, innovative, and rewarding environment.
Requirements
Responsibilities
● Actively identify, reach out to, and visit schools, universities, and companies, to present Grand Slam I.T. School’s course catalog and managed solutions offerings.
● Cultivate and sustain robust relationships with key stakeholders within educational institutions and multinational corporations.
● Understand and cater to the unique needs and objectives of potential partners, customizing our course offerings accordingly.
● Collaborate with our internal team to ensure alignment between our offerings and the partners and their needs.
● Provide ongoing support to partners, addressing any queries or concerns promptly and effectively.
● Periodically report on partnership development activities and performance metrics.
Skills that will help you get this role
● Prior experience in customer success, business development, or partnership roles would be advantageous but not required. This role is open to university students and fresh graduates with a keen interest in the education or tech sectors.
● Exceptional interpersonal and communication skills.
● Strong persuasive abilities and negotiation skills with a knack for influencing decision-makers.
● Self-starter with a goal-oriented mindset.
● Ability to work independently, juggle multiple tasks, and meet deadlines.
● Eagerness to learn, grow, and adapt in a fast-paced environment.
What We Offer
● Flexible working hours.
● A competitive commission-based remuneration package.
● An enriching work environment with a dynamic team.
● The opportunity to significantly shape the future of global education.
Our Story
Coming from both academic and industrial backgrounds, we have experienced the challenges of graduate students and working professionals when searching for their first role or trying to upskill their technical knowledge. One can find plenty of resources and materials, but the most essential is guidance and support, and this is one of our core values. We provide career advancement opportunities through our carefully designed courses, and we respect and appreciate all the differences among individuals which make them special in learning, and highlight them as persons. Since our establishment, our reputation has grown as our graduates are empowered into knowledgeable professionals in their fields. Grand Slam I.T. School continuously cultivates future industry leaders through engaging and hands-on educational modules.